754 Deer Run Villas • St. Simons Island, GA 31522
205-422-2146 • armanir92@yahoo.com
Driven and energetic recent graduate of Louisiana State University with a degree in International Trade and Finance. Vast experience across a variety of sectors, including volunteer work. Hardworking, courteous and passionate, always willing to go the extra mile to deliver quality service to clients at all levels. Results-focused, proven leader; thrive under pressure in fast-paced working environments. Skilled in working as an engaging and effective operational trainer and mentor. Seeking a dynamic and challenging new business, finance or marketing role that will allow for career growth, professional development and potential advancement.
KEY AREAS OF KNOWLEDGE & EXPERTISE
Customer Service | Suggestive Sales | Fast Learner | Client Retention | Needs Assessment | Problem Solving | Training and Development | Time Management | Organization | Cross-Functional Teamwork | Interpersonal Communication | Multitasking & Prioritization | Monetary Transaction Processing | Microsoft Office Suite | Windows OS
EDUCATION & CREDENTIALS
Bachelor of Science, International Trade and Finance,
Louisiana State University (2015)
Included courses in International Finance,
Statistics and Microeconomics
Membership, Louisiana State University
Alumni Association (ongoing)
Also volunteer at local animal shelters,
FindADream.Org and nonprofit youth organizations
PROFESSIONAL EXPERIENCE
PEOPLESINFO: INTERN/ADMINISTRATIVE ASSISTANT
(2015-2016)
• Played a key role in the fulfillment of vital advertising and marketing functions across the firm
• Completed office duties; scheduled appointments, completed research as assigned and helped staff members prepare for important client presentations
SUSHI MASA: BARTENDER AND SERVER
(2014-2016)
• Worked across 10 to 14 shifts a week in a high-volume facility, ranked as one of the top five sushi eateries in the United States
• Maintained a professional tone during peak rush hours to ensure an exceptional, friendly and swift experience with friendly, fast service
• Promptly served to guests; bolstered sales by suggesting additional items that fit customers’ respective needs
• Served each guest with a sincere demeanor while engaging to foster connections that create a sense of loyalty
• Controlled inventory to make sure that all items were fully stocked at all times
• Acted as a Head Trainer for new hires to confirm that all were well-versed in operating best practices and standards
• Completed all assigned functions in accordance with established guidelines and policies
TJ RIBS: SERVER
(2014)
• Fulfilled all patron orders within established timeframes; maintained expertise regarding all offered items, contents and preparation methods
• Served as a backup for Bartenders in instances where staffing levels ran low
TSUNAMI: SERVER AND BUSSER
(2012 – 2014)
• Delivered superior service to guests in a prompt manner; upheld comprehensive knowledge of items and made recommendations to clients based on their feedback
• Set all tables in a neat and tidy manner so as to make for an engaging and appealing presentation
• Adhered to a high standard of cleanliness across all work areas
BUFFALO WILD WINGS: SERVER
(2011)
• Assisted guests in a helpful, informative manner in making menu choices that aligned with their needs and taste preferences
• Guaranteed exceptional service by greeting and serving all customers in a timely, friendly fashion
